Rtw Case Manager

196

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys

Job Summary

  • This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys.
  • The position offers work-from-home flexibility up to 3 days per week after month three, subject to performance and approval.
  • EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and access to an Employee Assistance Program.

Matching Summary

This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys.

Salary

Not specified; Not specified; Generous employee benefits included

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health background preferred
  • Empathetic and supportive approach
  • Strategic thinking for recovery planning

Key Requirements

  • Experience in allied health or case management (advantageous)
  • Strong communication and active listening skills
  • Ability to build rapport with diverse stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter