Customer Service Representative

Woof Pet Resort

San Diego, CA, United States
Base: $20.00 - $21.00ph doe; tips: tips; benefits:...
On-site
Answering phones
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Your responsibilities will include welcoming pet parents, answering phones, managing check-ins and check-outs, handling payments, and ensuring the lobby is clean.
  • We offer part-time health, mental health, and telehealth benefits, with pay starting at $20.00 - $21.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.

Salary

Base: $20.00 - $21.00/hour DOE; Tips: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean
  • people-person and pet-person

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter