ABC Fitness is seeking an IT End User Support Specialist II in Frisco, TX, to provide technical support and enhance employee productivity. The role emphasizes customer service and collaboration within a supportive and inclusive work culture
Job Summary
Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic, transforming the future of fitness together.
Responsibilities include troubleshooting employee desktop/software issues, providing Level 2 support, assisting with hardware/software installation, and participating in on-call rotation.
Benefits include an open PTO policy, Days of Disconnect, parental leave, fitness reimbursement, medical/dental/vision coverage, and a Calm App subscription.
Matching Summary
Match Score: 85
ABC Fitness is seeking an IT End User Support Specialist II in Frisco, TX, to provide technical support and enhance employee productivity. The role emphasizes customer service and collaboration within a supportive and inclusive work culture.
Salary
Base: $54,500 - $60,500 USD annually; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision, EAP, Calm App, open PTO, Days of Disconnect, Parental/Pawternity Leave, Fitness Perk
Skills & Requirements
Must-have
Troubleshoot desktop and software issues
Provide Level 2 technical support
Support Mac and PC hardware/software
Manage support ticketing system
Onsite work in Frisco, TX
Nice-to-have
Customer oriented and focused
Growth mindset culture
Collaborative team environment
Adaptable to changing priorities
Exceptional customer service
Key Requirements
1+ years technical support experience
Mac and PC hardware/software knowledge
Managed networks and network storage understanding