(usa) Specialist Technician, Technology Support

Walmart

Denver, Colorado, United States of America
Base: $23.00 - $44.00 ph; bonus/equity: performanc...
Fully remote
L1/l2 support
Windows and macos imaging
Office 365 admin center
The Specialist Technician will provide hands-on support to employees locally and company-wide via remote assistance, supporting productivity, security, and collaboration with cutting-edge technology

Job Summary

  • The Specialist Technician will provide hands-on support to employees locally and company-wide via remote assistance, supporting productivity, security, and collaboration with cutting-edge technology.
  • Key responsibilities include supporting new hire onboarding, provisioning hardware, providing L1/L2 support, assisting with hardware/software testing, and supporting video conferencing systems.
  • Walmart offers competitive pay, performance-based bonuses, and a comprehensive benefits package including health, financial, and paid time off benefits, as well as a tuition-paid education program.

Matching Summary

The Specialist Technician will provide hands-on support to employees locally and company-wide via remote assistance, supporting productivity, security, and collaboration with cutting-edge technology.

Salary

Base: $23.00 - $44.00 per hour; Bonus/Equity: performance-based bonus awards; Benefits: medical, vision, dental, 401(k), stock purchase, company-paid life insurance, PTO, disability, company discounts

Skills & Requirements

Must-have

  • L1/L2 support
  • Windows and macOS imaging
  • Office 365 Admin Center
  • Active Directory tools
  • Command Prompt, PowerShell, Terminal

Nice-to-have

  • explaining technical issues to non-technical users
  • fast-paced, evolving environment
  • no task is too small attitude
  • creating inclusive digital experiences

Key Requirements

  • High School Diploma minimum education
  • 1+ years supporting Windows and macOS
  • 1+ years related work experience
  • 1+ year working with ticketing systems
  • Beginner level understanding of Command Prompt, PowerShell and Terminal

Work Rights

Not specified

Tailored Resume

Cover Letter