Not specified (assumed in-person based on branch setting)
3 years client relationship skills
3 years cash handling experience
Windows based applications knowledge
KeyBank is seeking a Lead Teller for its Pottstown, Pennsylvania branch, responsible for enhancing client relationships, resolving servicing issues, and coaching other tellers. The role emphasizes a strong client experience, operational compliance, and effective teamwork
Job Summary
The Lead Teller acts as a trusted advisor and primary troubleshooter for complex client servicing issues within the branch.
This role is responsible for managing day-to-day teller scheduling, providing coaching to staff, and ensuring branch compliance with regulatory controls.
Employees are eligible for a base hourly rate ranging from $18.75 to $25.00 plus incentive compensation and comprehensive benefits.
Matching Summary
Match Score: 85
KeyBank is seeking a Lead Teller for its Pottstown, Pennsylvania branch, responsible for enhancing client relationships, resolving servicing issues, and coaching other tellers. The role emphasizes a strong client experience, operational compliance, and effective teamwork.
Salary
Base: $18.75 - $25.00 per hour; Bonus/Equity: Incentive compensation including production, commission, and/or discretionary incentives; Benefits: Eligible for listed KeyBank benefits
Skills & Requirements
Must-have
3 years client relationship skills
3 years cash handling experience
Windows based applications knowledge
Branch operational standards management
Cash drawer balancing and compliance
Nice-to-have
Notary License certification preferred
Strong sales and service skills
Coaching and team leadership abilities
Financial wellness tool expertise
Proactive client transition skills
Key Requirements
High School Diploma or equivalent business experience
Minimum of 3 years demonstrated superior client relationship skills
Minimum of 3 years experience in cash handling
Working knowledge of PC with Windows based applications