Patient Access Associate (on-site) (h)

University of Miami/UHealth Department of Patient Access

Miami, FL, US
Not specified; benefits: medical, dental, tuition ...
Greets visitors and patients professionally
Verifies patient identity against emr records
Assists with self-serve kiosk navigation
The Patient Access Associate serves as the first point of contact for patients and customers entering the facility

Job Summary

  • The Patient Access Associate serves as the first point of contact for patients and customers entering the facility.
  • Responsibilities include verifying patient identification against electronic medical records and assisting with self-serve kiosks.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission.

Matching Summary

The Patient Access Associate serves as the first point of contact for patients and customers entering the facility.

Salary

Not specified; Benefits: Medical, dental, tuition remission

Skills & Requirements

Must-have

  • Greets visitors and patients professionally
  • Verifies patient identity against EMR records
  • Assists with self-serve kiosk navigation
  • Manages patient check-in and queueing processes
  • Communicates delays to clinical teams

Nice-to-have

  • Maintains tidy reception area environment
  • Handles difficult situations with composure
  • Projects welcoming professional demeanor
  • Works effectively with diverse healthcare teams

Key Requirements

  • High School diploma or equivalent
  • Minimum 1 year of relevant experience
  • Ability to work evenings, nights, and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter