Senior Manager, Claims

BMO

Toronto, Canada
Base: $69,000.00 - $129,000.00; bonus/equity: not ...
Individual life claims management
Critical illness claims management
Disability claims management
The Senior Manager will provide leadership, guidance, and direction to a team of Case Specialists adjudicating Individual Life, Critical Illness, and disability claims, and is responsible for service, risk, financial performance, leadership, and development of the team

Job Summary

  • The Senior Manager will provide leadership, guidance, and direction to a team of Case Specialists adjudicating Individual Life, Critical Illness, and disability claims, and is responsible for service, risk, financial performance, leadership, and development of the team.
  • This role is accountable for client experience and strong claims management practices, requiring alignment of work practices, performance, and initiatives with the organization’s strategic priorities.
  • BMO is committed to an inclusive, equitable, and accessible workplace, valuing diversity and offering accommodations upon request for candidates participating in the selection process.

Matching Summary

The Senior Manager will provide leadership, guidance, and direction to a team of Case Specialists adjudicating Individual Life, Critical Illness, and disability claims, and is responsible for service, risk, financial performance, leadership, and development of the team.

Salary

Base: $69,000.00 - $129,000.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Individual Life claims management
  • Critical Illness claims management
  • Disability claims management
  • Client experience focus
  • Risk and financial performance
  • High performance team development

Nice-to-have

  • Collaborate across functional groups
  • Attract and retain top talent
  • Drive positive change
  • Contribute to fraud detection

Key Requirements

  • Minimum five+ years management experience
  • Post-secondary degree or equivalent experience
  • Expert level insurance product knowledge
  • Microsoft Copilot proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter