Customer Service Representative Ii | Lapa/sp

352

Lapa, SP, Brazil
Minimum two years employment experience
High school diploma required
Strong oral and written communication skills
The role serves as the primary liaison between customers, sales teams, and plants/warehouses to ensure order confirmations and manage delays

Job Summary

  • The role serves as the primary liaison between customers, sales teams, and plants/warehouses to ensure order confirmations and manage delays.
  • Successful candidates will process orders via email, phone, or system, handle invoice corrections, and manage product returns for Solenis North America.
  • The position requires a 'can-do' attitude to resolve obstacles and provide a high-quality, responsive experience within a hybrid work model.

Matching Summary

The role serves as the primary liaison between customers, sales teams, and plants/warehouses to ensure order confirmations and manage delays.

Skills & Requirements

Must-have

  • Minimum two years employment experience
  • High School Diploma required
  • Strong oral and written communication skills
  • Ability to work in fast-paced environment
  • Problem-solving skills for complex scenarios

Nice-to-have

  • Bachelor's Degree preferred
  • Previous Customer Service Experience
  • SAP knowledge
  • Skilled in Outlook and Excel
  • Can-do attitude towards teamwork

Key Requirements

  • Minimum of two years of employment
  • High School Diploma (Bachelor's preferred)
  • Proficiency in Outlook and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter