Customer Service Representative

Umistone

Powerline Rd., FL, United States
Not specified; not specified; medical, dental, vis...
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Process order acknowledgements from inception
Update account information for customers
Resolve product or service problems
** Umistone is seeking a Customer Service Representative responsible for managing the customer ordering process, handling order acknowledgements, and maintaining customer relationships. The ideal candidate should possess strong communication skills, attention to detail, and a positive attitude. **

Job Summary

  • The primary responsibility is to coordinate and manage the entire customer ordering process including creating acknowledgements and setting deliveries.
  • Employees must be able to resolve product or service problems by clarifying complaints and expediting corrections while maintaining customer records.
  • The position offers comprehensive benefits including medical, dental, vision, and various insurance options with a requirement for occasional overtime.

Matching Summary

Match Score: 75

** Umistone is seeking a Customer Service Representative responsible for managing the customer ordering process, handling order acknowledgements, and maintaining customer relationships. The ideal candidate should possess strong communication skills, attention to detail, and a positive attitude. **

Salary

Not specified; Not specified; Medical, Dental, Vision, Life Insurance included

Skills & Requirements

Must-have

  • Process order acknowledgements from inception
  • Update account information for customers
  • Resolve product or service problems
  • Type 30-35 words per minute
  • Work in office and warehouse settings

Nice-to-have

  • Bilingual communication skills preferred
  • Positive attitude and cooperation
  • Strong teamwork and collaboration
  • Ability to lift up to 25 pounds
  • Strategic planning and results oriented

Key Requirements

  • High school Diploma or GED required
  • Microsoft Office and Outlook proficiency
  • Typing speed of 30-35 words per minute

Work Rights

Not specified

Tailored Resume

Cover Letter