Job Summary

• Joining AdventHealth is about being part of something bigger, a community that believes in the wholeness of each person and serves to uplift others in body, mind and spirit.
• Resolves direct consumer interactions during high-volume times, monitors and reports on service performance, and provides coaching to ensure team members meet proper standards.
• Offers benefits from Day One including Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance, Paid Time Off, and a 403-B Retirement Plan.

Matching Summary

Salary

Base: $44,825.02 - $83,366.71; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance, Paid Time Off, 403-B Retirement Plan, 4 Weeks 100% Paid Parental Leave, Career Development, Whole Person Well-being Resources, Mental Health Resources and Support, Pet Benefits

Skills & Requirements

Key Requirements

• Associate degree required
• 1+ leadership experience in healthcare/contact center
• 3+ years related experience preferred
• Currently in a lead position for 6 months or additional experience
• Certified Medical Interpreter preferred

Work Rights