Retail Deputy Manager

The Works Stores Ltd

Richmond, United States
On-site
Exceptional customer service delivery
Stock management and merchandising
Team leadership and coaching
The Works Stores Ltd is seeking a Retail Deputy Manager for their Richmond location, responsible for supporting the Store Manager in delivering exceptional customer service and leading the team. The role emphasizes customer engagement, operational excellence, and team development within a vibrant retail environment

Job Summary

  • As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience.
  • Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions.
  • The Works offers a 25% Colleague Discount, MyWorks exclusive online discounts, and Family Friendly Leave.

Matching Summary

Match Score: 85

The Works Stores Ltd is seeking a Retail Deputy Manager for their Richmond location, responsible for supporting the Store Manager in delivering exceptional customer service and leading the team. The role emphasizes customer engagement, operational excellence, and team development within a vibrant retail environment.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Stock management and merchandising
  • Team leadership and coaching
  • Operational standards maintenance
  • Health & safety compliance

Nice-to-have

  • Inspiring reading, learning, creativity
  • Brand ambassador for The Works
  • Positive and inclusive team culture
  • Customer-focused with passion

Key Requirements

  • Experience in supervisory or team leadership role
  • Experience in high-volume retail environment
  • Familiarity with retail systems and reporting tools
  • Experience supporting recruitment, training, or performance management

Work Rights

Not specified

Tailored Resume

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