The Reservations Sales Specialist is responsible for selling a cluster of South Florida Luxury Hotels including Four Seasons Resort Palm Beach, Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale
Job Summary
The Reservations Sales Specialist is responsible for selling a cluster of South Florida Luxury Hotels including Four Seasons Resort Palm Beach, Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale.
This role plays an integral role in our ability to deliver exceptional levels of intuitive personalized service by creating individualized experiences for every guest through direct sales and pre-arrival engagement.
Competitive salary, wages, and a comprehensive benefits package are offered, including complimentary employee benefits after one year of service and employee discounts for stays at any Four Seasons worldwide.
Matching Summary
The Reservations Sales Specialist is responsible for selling a cluster of South Florida Luxury Hotels including Four Seasons Resort Palm Beach, Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale.
Skills & Requirements
Must-have
Direct sales and pre-arrival engagement
Convert reservation inquiries
Maximize revenue from inquiries
Handle guest inquiries with professionalism
Respond to hotel fire control panel
Nice-to-have
Embrace collaborate and support shared-services
Align efficiencies within hotel cluster
Positive attitude and strong sense of urgency
Key Requirements
Fluent in reading, writing and spoken English
Luxury hotel Sales and/or Operations background preferred (minimum of 3 years)
Strong working knowledge of computers including Microsoft Office and Opera PMS