Gerente De Loja – João Pessoa, Paraíba, Brasil

Western Union

João Pessoa, Paraíba, Brasil
100% presencial
Customer experience excellence
Achieve business results
People management
Western Union is seeking a Store Manager for their João Pessoa location, focusing on operational excellence, team leadership, and customer service. The ideal candidate should have at least one year of experience in customer service and people management, with fluency in multiple languages being a plus

Job Summary

  • You are responsible for ensuring operational excellence, achieving business results, and managing people, ensuring the customer experience is consistent with company standards.
  • You will lead, train, and develop the team, ensuring a good atmosphere and high performance.
  • You will have access to short-term incentives, multiple health insurance options, accident and life insurance, as well as first-class development platforms, among others.

Matching Summary

Match Score: 85

Western Union is seeking a Store Manager for their João Pessoa location, focusing on operational excellence, team leadership, and customer service. The ideal candidate should have at least one year of experience in customer service and people management, with fluency in multiple languages being a plus.

Skills & Requirements

Must-have

  • Customer experience excellence
  • Achieve business results
  • People management
  • Daily/weekly/monthly goal tracking
  • Local commercial actions planning

Nice-to-have

  • Multi-language fluency
  • Strong communication skills
  • Problem-solving ability
  • Inclusive culture celebration

Key Requirements

  • Minimum 1 year of experience in customer service in a money transfer operation
  • Minimum 1 year of experience in people management
  • Proficiency in MS Word, MS Excel, MS Access
  • Must possess ABRACAM certification or obtain it
  • Availability to work at Shopping Tambiá (Monday to Saturday)

Work Rights

Not specified

Tailored Resume

Cover Letter