Collections Specialist

Airproducts Com Pl

Kuala Lumpur, Malaysia
On-site
Monitor customer collection cycle
Conduct collection actions on customers
Recover account receivables
Air Products is seeking a Collections Specialist in Kuala Lumpur, Malaysia, to manage day-to-day credit and collection activities, ensuring timely recovery of accounts receivable. The ideal candidate should possess a degree or diploma in Business Administration, Finance, or Accounting, along with strong communication and negotiation skills

Job Summary

  • Responsible for day-to-day credit and collection activities by providing administrative support in monitoring customer collection cycle and conduct collection actions on customers with open AR.
  • Be the single point of contact to customers through different communication method (phone call, SMS, emails, instant messaging and official dunning letter) for account receivables, account reconciliation, unmatched payment and maintain customer contact/correspondence database in system.
  • Work closely with other functional team such as Credit Team, Commercial, Customer Services, Billings, CMDT, Account Receivable, Account Payable and any other potential team, in order to achieve task objective.

Matching Summary

Match Score: 85

Air Products is seeking a Collections Specialist in Kuala Lumpur, Malaysia, to manage day-to-day credit and collection activities, ensuring timely recovery of accounts receivable. The ideal candidate should possess a degree or diploma in Business Administration, Finance, or Accounting, along with strong communication and negotiation skills.

Skills & Requirements

Must-have

  • Monitor customer collection cycle
  • Conduct collection actions on customers
  • Recover account receivables
  • Minimize bad debt write off
  • Achieve KPIs
  • Single point of contact to customers
  • Account reconciliation
  • Unmatched payment resolution
  • Maintain customer contact database
  • Provide input for internal reporting
  • Work closely with other functional teams
  • Organize and solve problems within functions

Nice-to-have

  • Reimagine what's possible
  • Bring people together to innovate
  • Build tomorrow together
  • Safest, most diverse, most profitable
  • Focus on energy and environmental sustainability

Key Requirements

  • Bachelor’s degree or Diploma in Business Administration, Finance or Accounting, and/or equivalent
  • Fresh graduate or 1-2 years related experience
  • Experience under shared services organization will be advantage
  • Attentive to detail, prioritization and having self-initiative
  • Able to work independently as well as a part of a team
  • Good communication skills and being able to convince/negotiate with customers
  • Good working knowledge of Microsoft Office 365 Applications
  • Experience in SAP ERP Financial Accounting (FI) Module and Collections High Radius (HR) Cloud system will be an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter