Reservationist - Seven Bays Marina

Guest Services, Inc.

Davenport, WA, United States
18.00 usd hourly; not specified; not specified ph
Manage call, email, and messaging activity
Communicate with customers verbally and via email
Respond to guest inquiries and resolve complaints
Manage call activity, email activity, and messaging activity

Job Summary

  • Manage call activity, email activity, and messaging activity.
  • Effectively and respectfully communicate with customers verbally and through email or messaging.
  • Accurately post charges and refunds to reservations when necessary.

Matching Summary

Manage call activity, email activity, and messaging activity.

Salary

18.00 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Manage call, email, and messaging activity
  • Communicate with customers verbally and via email
  • Respond to guest inquiries and resolve complaints
  • Accurately post charges and refunds
  • Office 365 proficiency
  • Property Management System experience

Nice-to-have

  • Actively looks for ways to assist
  • Represent company professionally
  • Develop full working knowledge of brand
  • Maintain and enhance company image

Key Requirements

  • High School Diploma
  • Minimum 18 years of age
  • Some job-related experience preferred
  • Computer proficiency
  • Ability to learn and develop new skills
  • Ability to problem solve
  • Solid organizational skills
  • Ability to quickly find/access data
  • Excellent interpersonal, administrative, telephone and other communication skills
  • Strong customer service abilities

Work Rights

Not specified

Tailored Resume

Cover Letter