Etic, Azure Technical Support Engineer - Associate
PwC UK
Cairo, Egypt
Microsoft azure services
Technical support
Troubleshooting complex technical issues
Provide technical support for Azure services, including troubleshooting and resolving issues related to cloud infrastructure, applications, and services
Job Summary
Provide technical support for Azure services, including troubleshooting and resolving issues related to cloud infrastructure, applications, and services.
Monitor and respond to support tickets in a timely manner, ensuring a high level of customer satisfaction.
Stay up to date with Azure updates, features, and industry trends.
Matching Summary
Provide technical support for Azure services, including troubleshooting and resolving issues related to cloud infrastructure, applications, and services.
Skills & Requirements
Must-have
Microsoft Azure services
technical support
troubleshooting complex technical issues
customer-focused mindset
fast-paced environment
Nice-to-have
Accepting Feedback
Active Listening
Empathy
Intellectual Curiosity
Inclusion
Key Requirements
1-3 years of experience
Bachelor’s degree in Computer Science, Information Technology, or related field