Bilingual Customer Service Representative

AMES Nissan

Dallas, TX, United States
Base: $40,000-$60,000; bonus/equity: not specified...
Website support and coordination
Digital transaction process
Virtual inspection coordination
Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable

Job Summary

  • Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable.
  • The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.
  • The company offers best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, and a 401(k) retirement plan.

Matching Summary

Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable.

Salary

Base: $40,000-$60,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Website support and coordination
  • Digital transaction process
  • Virtual inspection coordination
  • Customer pick-up coordination
  • Chat, phone, and CRM communication

Nice-to-have

  • Innovation and forward-thinking
  • Team player and positive attitude
  • Adaptable to change
  • Self-motivated and results-focused

Key Requirements

  • Strong attention to detail
  • Excellent communication skills
  • Time management
  • Active listening skills
  • Critical thinking

Work Rights

Not specified

Tailored Resume

Cover Letter