Technical Product Support - North America

Applied Materials

Chandler, AZ, United States
$96,000.00 - $132,000.00; not specified; not speci...
Technical support for customer equipment
Field escalation focal point
System installations and upgrades
Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades

Job Summary

  • Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.
  • Acts as an intermediary and field escalation focal point between the customer and the Division, providing technical support and documentation to field engineers and technicians.
  • You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

Matching Summary

Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.

Salary

$96,000.00 - $132,000.00; Not specified; Not specified

Skills & Requirements

Must-have

  • Technical support for customer equipment
  • Field escalation focal point
  • System installations and upgrades
  • Generate system performance data
  • Create and review technical documentation

Nice-to-have

  • Supportive work culture
  • Career development and growth
  • Pushing boundaries of possibility
  • Focus on employee wellbeing

Key Requirements

  • Requires US work authorization
  • 25% travel required

Work Rights

Not specified

Tailored Resume

Cover Letter