Lead Veterinary Customer Service Representative

Adobe Animal Hospital

Wakefield, RI, United States
$22-$25ph; not specified; health, dental, + vision...
Exceptional client service
Manage appointment scheduling
Oversee client billing
Lead, support, and mentor the reception team to ensure smooth daily operations

Job Summary

  • Lead, support, and mentor the reception team to ensure smooth daily operations.
  • Provide exceptional client service through in‑person interactions, phone calls, emails, and online communication.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Lead, support, and mentor the reception team to ensure smooth daily operations.

Salary

$22-$25/hr; Not specified; Health, dental, and vision benefits, Paid time off and holiday pay

Skills & Requirements

Must-have

  • Exceptional client service
  • Manage appointment scheduling
  • Oversee client billing
  • Veterinary software systems competency
  • Handle escalated client concerns

Nice-to-have

  • Compassionate and patient demeanor
  • Supportive team culture
  • Professional growth opportunities

Key Requirements

  • 2+ years veterinary reception or customer service experience
  • Leadership experience strongly preferred
  • Knowledge of veterinary terminology
  • Strong multitasking abilities
  • Excellent verbal and written communication skills
  • Demonstrated ability to lead a team

Work Rights

Not specified

Tailored Resume

Cover Letter