Customer Banking Specialist - Melton

CommBank

Melton, , Australia
Not specified (on-site work with predetermined rosters)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Melton branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. The role emphasizes strong communication skills and a commitment to customer-centric solutions in a fast-paced retail environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Melton Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Melton branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. The role emphasizes strong communication skills and a commitment to customer-centric solutions in a fast-paced retail environment.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions

Nice-to-have

  • Financial wellbeing focus
  • Act with integrity
  • Customer at the centre
  • Busy retail environment awareness

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a retail environment

Work Rights

Not specified

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