Customer Care And Sales Advocate

Sparklight, a Cable One brand

Cottonwood, AZ, USA
Hourly rate of $15.15-$16.50; not specified; healt...
Fully remote
Customer care concepts
Retention sales concepts
Respond to inbound customer inquiries
As Customer Care and Sales Advisor, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly

Job Summary

  • As Customer Care and Sales Advisor, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.
  • This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
  • Cable One values the contributions of our associates and offers an excellent benefits package, including Health from Day One, Life insurance, Paid time off, and 401(k) with 100% company match.

Matching Summary

As Customer Care and Sales Advisor, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.

Salary

Hourly rate of $15.15-$16.50; Not specified; Health, Life insurance, Paid time off, 401(k) match

Skills & Requirements

Must-have

  • Customer Care concepts
  • Retention Sales concepts
  • Respond to inbound customer inquiries
  • Telephone-based selling skills
  • Input orders accurately and efficiently

Nice-to-have

  • Neighborly approach
  • Supportive voice and solutions partner
  • Collaborative work environment
  • Demonstrating value of staying
  • Caring for customers

Key Requirements

  • High School Diploma or GED
  • Ability to ask fact-finding questions
  • Working knowledge of Cable One products
  • Strong communication and active listening skills
  • Ability to remain composed and empathetic

Work Rights

Not specified

Tailored Resume

Cover Letter