Customer Service Officer/Call Centre

HELIUS TECHNOLOGIES PTE. LTD.

Singapore, Singapore
Not specified
Experience in customer service
Handling internal and external inquiries
Monitoring application alerts
HELIUS TECHNOLOGIES PTE. LTD. is seeking a Customer Service Officer to act as the main point of contact for inquiries and issues reported by users, both internal and external. The ideal candidate should have a background in customer service and be adept at monitoring applications and processing communications

Job Summary

  • The role acts as the primary point of contact for inquiries and issues from both internal and external users.
  • Responsibilities include monitoring applications and alerts to ensure system stability.
  • The position requires processing calls and emails from external users effectively.

Matching Summary

Match Score: 75

HELIUS TECHNOLOGIES PTE. LTD. is seeking a Customer Service Officer to act as the main point of contact for inquiries and issues reported by users, both internal and external. The ideal candidate should have a background in customer service and be adept at monitoring applications and processing communications.

Skills & Requirements

Must-have

  • Experience in customer service
  • Handling internal and external inquiries
  • Monitoring application alerts

Nice-to-have

  • Strong communication skills
  • Ability to process emails efficiently
  • Problem-solving capabilities

Key Requirements

  • Background in customer service

Work Rights

Not specified

Tailored Resume

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