Bilingual (spanish) Relationship Banker - Wilkens Plaza Branch, Baltimore Md

MTB (M&T Bank)

Baltimore, Maryland, United States of America
Base: $22.61 - $37.67 hourly; bonus/equity: not sp...
Fluent bilingual english spanish communication
Minimum 2 years retail sales experience
Proactive outbound calling and outreach skills
The role serves as the focal point for sales, service, and referral opportunities to support overall branch goals

Job Summary

  • The role serves as the focal point for sales, service, and referral opportunities to support overall branch goals.
  • Employees must proactively reach out to clients via email or phone to educate them on value-added products and services.
  • The position requires maintaining strict adherence to compliance standards, including Know Your Customer (KYC) and fraud prevention protocols.

Matching Summary

The role serves as the focal point for sales, service, and referral opportunities to support overall branch goals.

Salary

Base: $22.61 - $37.67 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent bilingual English Spanish communication
  • Minimum 2 years retail sales experience
  • Proactive outbound calling and outreach skills
  • Customer profiling and needs assessment
  • Knowledge of KYC and fraud prevention
  • Ability to meet Federal SAFE Act registration

Nice-to-have

  • Associates degree in related field
  • Notary public license
  • Strong time management and prioritization
  • Experience with internal audit compliance
  • Demonstrated financial product knowledge

Key Requirements

  • High school diploma or GED
  • 2 years proven retail sales experience
  • 1 year proactive sales experience alternative
  • Bilingual proficiency in English and Spanish
  • Federal SAFE Act registration capability

Work Rights

Not specified

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