Mass General Brigham Medical Group is dedicated to delivering high quality, low cost, innovative community-based ambulatory care, bringing healthcare closer to patients
Job Summary
Mass General Brigham Medical Group is dedicated to delivering high quality, low cost, innovative community-based ambulatory care, bringing healthcare closer to patients.
The Clinic/Practice Assistant plays a key role in managing the patient experience on the reception/administrative support side, primarily handling calls and administrative tasks.
The organization offers comprehensive benefits, career advancement opportunities, and recognition programs designed to celebrate contributions and support professional growth.
Matching Summary
Mass General Brigham Medical Group is dedicated to delivering high quality, low cost, innovative community-based ambulatory care, bringing healthcare closer to patients.
Skills & Requirements
Must-have
patient experience management
managing outgoing and incoming calls
handling prior authorizations
provider questions
prescription refills
test results
Nice-to-have
well-rounded customer service professionals
multi-tasking and prioritization skills
thrive in high-volume outpatient setting
Key Requirements
High School Diploma or Equivalent required
2-3 years office experience required
Certified Medical Administrative Assistant [CMAA] preferred