TransPerfect is seeking a full-time Helpdesk Support Specialist with over three years of experience to provide technical support to employees. The ideal candidate should possess strong troubleshooting skills, excellent communication abilities, and familiarity with both Windows and Mac operating systems
Job Summary
Providing exceptional IT Services to TransPerfect employees.
Installing and supporting Windows and Mac based hardware and software (including peripheral devices such as printers and USB devices).
Perform analysis, diagnosis and resolution of desktop hardware and software problems for a variety of end users.
Matching Summary
Match Score: 85
TransPerfect is seeking a full-time Helpdesk Support Specialist with over three years of experience to provide technical support to employees. The ideal candidate should possess strong troubleshooting skills, excellent communication abilities, and familiarity with both Windows and Mac operating systems.
Skills & Requirements
Must-have
Windows and Mac hardware/software support
Troubleshoot desktop hardware and software
Support employee/interpreter phone issues
Support web-based video conference services
Basic networking and connectivity knowledge
Virus and Spyware removal techniques
Nice-to-have
Creative thinker
Hard worker
Innovator
Dynamic, fast-paced environment
Team-oriented, collaborative environment
Key Requirements
3+ years of experience
Minimum Bachelor’s degree
Experience with Microsoft Active Directory
Knowledge of Microsoft Windows Desktop Operating Systems
Knowledge of Mac OS X
Knowledge of office productivity software
Ability to open a computer and replace defective components