This role is part of a Zero to One team undertaking a greenfield health insurance deployment in India to bridge the health protection gap
Job Summary
This role is part of a Zero to One team undertaking a greenfield health insurance deployment in India to bridge the health protection gap.
The successful candidate will lead brainstorming sessions with stakeholders to develop comprehensive business requirements and delightful customer experiences.
You will be responsible for identifying process pain points, ensuring regulatory compliance, and driving continuous improvement through data-driven metrics.
Matching Summary
This role is part of a Zero to One team undertaking a greenfield health insurance deployment in India to bridge the health protection gap.
Skills & Requirements
Must-have
7-9 years total experience
3+ years health insurance experience
End-to-end health insurance product knowledge
Business requirement documentation
Process flow design and BPMN
User acceptance testing leadership
JIRA and Confluence proficiency
Nice-to-have
Wireframe and UX flow design skills
Customer journey mapping expertise
Passion for consumer behavior insights
Iterative development mindset
Cross-functional collaboration abilities
Digital transformation passion
Key Requirements
7-9 years total professional experience
Minimum 3 years in health insurance sector
Expertise in health insurance core systems and operations
Proven track record of system implementation delivery