Base: $115,000 to $130,000 annualized; bonus/equit...
Fully remote
Machine control system experience
High-volume phone support environment
50% travel requirement
This role serves as a primary resource for inbound technical cases while delivering on-site field assistance and training for Machine Control solutions
Job Summary
This role serves as a primary resource for inbound technical cases while delivering on-site field assistance and training for Machine Control solutions.
The position requires extensive travel to customer job sites to support installations, commissioning, and troubleshooting in the construction and agriculture industries.
Topcon offers a comprehensive benefit package including medical, dental, vision, life insurance, disability insurance, and a 401(k) plan with employer match.
Matching Summary
This role serves as a primary resource for inbound technical cases while delivering on-site field assistance and training for Machine Control solutions.
Salary
Base: $115,000 to $130,000 Annualized; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, disability, 401(k) match, tuition reimbursement
Skills & Requirements
Must-have
Machine Control system experience
High-volume phone support environment
50% travel requirement
GNSS and electrical systems knowledge
Remote troubleshooting skills
Nice-to-have
MCX platform experience
RTK radio familiarity
Instructor-led training background
Bench technician experience
Screen sharing proficiency
Key Requirements
Hands-on experience with Machine Control systems
Experience in phone support or ticket-based environments
Working knowledge of GNSS, hydraulics, and electrical systems
Ability to manage multiple active cases simultaneously