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Mass General Brigham

Boston, Massachusetts, United States
Base: $17.71 - $24.28phly; bonus/equity: not speci...
Fully remote
Exceptional interpersonal communication skills
Ability to handle sensitive situations with empathy
Strong problem-solving skills under pressure
This position serves as a liaison between patients, families, and hospital staff to enhance the overall patient experience

Job Summary

  • This position serves as a liaison between patients, families, and hospital staff to enhance the overall patient experience.
  • The role involves assisting patients with navigation, check-in processes, and resolving inquiries in a timely manner.
  • Mass General Brigham offers comprehensive benefits, career advancement opportunities, and recognition programs for team members.

Matching Summary

This position serves as a liaison between patients, families, and hospital staff to enhance the overall patient experience.

Salary

Base: $17.71 - $24.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits included

Skills & Requirements

Must-have

  • Exceptional interpersonal communication skills
  • Ability to handle sensitive situations with empathy
  • Strong problem-solving skills under pressure

Nice-to-have

  • Experience in healthcare or customer service settings
  • Proficiency with Microsoft Office Suite
  • Collaborative team player mindset

Key Requirements

  • High School Diploma or Equivalent required
  • 0-1 year experience preferred
  • Associate's Degree in Healthcare Administration preferred

Work Rights

Not specified

Tailored Resume

Cover Letter