As a Product Support Engineer, you will have end‑to‑end ownership of product feedback analysis and the development of solution proposals for related issues raised by various stakeholders
Job Summary
As a Product Support Engineer, you will have end‑to‑end ownership of product feedback analysis and the development of solution proposals for related issues raised by various stakeholders.
Your key responsibilities include performing structured analyses and investigations related to various types of product feedback and coordinating and driving the development of identified issues or improvement initiatives in close collaboration with cross‑functional technology teams.
We offer you a versatile and interesting role surrounded by a dynamic and highly skilled group of professionals as well as opportunities for your career development working in global company with strong brands and products.
Matching Summary
As a Product Support Engineer, you will have end‑to‑end ownership of product feedback analysis and the development of solution proposals for related issues raised by various stakeholders.
Skills & Requirements
Must-have
Product feedback analysis
Solution proposal development
Issue clarification leadership
Cross-functional collaboration
Structured analyses and investigations
Fluent spoken and written English
Nice-to-have
Systematic and collaborative
High level of engagement
Structured and precise working style
Customer focus
Curiosity
Winning together
Responsibility
Key Requirements
Master’s or Bachelor’s degree in engineering
Few years of experience in product development or technical support