Customer Service Representative - Remote, Va

Mody Care Ltd

Remote, Virginia, United States
$14.00ph; bonus/equity: not specified; benefits: c...
Fully remote
High speed internet of 25mbps download
Dedicated work area for privacy
Ability to work independently
Mody Care Ltd is hiring a Customer Service Representative (CSR) for a fully remote position in Virginia. The role involves assisting members with transportation-related inquiries and ensuring high-quality service, requiring candidates to be proactive and organized

Job Summary

  • As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner.
  • You will speak with members and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.
  • Modivcare offers a comprehensive benefits package to include Medical, Dental, and Vision insurance.

Matching Summary

Match Score: 85

Mody Care Ltd is hiring a Customer Service Representative (CSR) for a fully remote position in Virginia. The role involves assisting members with transportation-related inquiries and ensuring high-quality service, requiring candidates to be proactive and organized.

Salary

$14.00/hr; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • High Speed Internet of 25MBPS download
  • Dedicated work area for privacy
  • Ability to work independently

Nice-to-have

  • Strong organization skills
  • Sound decision-making skills
  • Ability to multitask effectively

Key Requirements

  • High School Graduate or GED
  • 0-2 years of related experience
  • 6+ months contact center or customer service experience

Work Rights

Must live in Virginia

Tailored Resume

Cover Letter