Service Delivery Performance Specialist

Philjobs

Onsite
Service delivery performance improvement
Lean techniques and six sigma
Cross-functional global initiatives
The role works to execute the established plans and objectives related to service & solution delivery performance improvement

Job Summary

  • The role works to execute the established plans and objectives related to service & solution delivery performance improvement.
  • Drive and implement E2E global initiatives with cross functional teams across Service, Markets , Q&R ,R&D and other functions.
  • We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Matching Summary

The role works to execute the established plans and objectives related to service & solution delivery performance improvement.

Skills & Requirements

Must-have

  • Service Delivery Performance Improvement
  • Lean techniques and Six Sigma
  • Cross-functional global initiatives
  • Manage Service KPI's
  • Data analytics and Excel

Nice-to-have

  • Product and Technical expertise
  • Medical device regulations experience
  • Power BI experience

Key Requirements

  • Bachelor's / Master's Degree
  • Minimum 3 years of experience
  • Experience with cross functional teams globally
  • Experience in data analytics
  • Project Management skills

Work Rights

Not specified

Tailored Resume

Cover Letter