Hr Business Partner (m/f/d)

Capita (digital)

Sofia, Bulgaria
Bulgarian labor law knowledge
Employee relations management
Performance management support
Partner closely with site leadership to deliver high-quality, compliant, and business-focused HR support in a fast-paced BPO environment

Job Summary

  • Partner closely with site leadership to deliver high-quality, compliant, and business-focused HR support in a fast-paced BPO environment.
  • Key responsibilities include advising managers on performance, employee relations, and engagement, managing ER cases, and supporting the full employee lifecycle.
  • Benefits include financial stability, meal vouchers, supplementary medical insurance, work-life balance, and international experience in a diverse, multinational environment.

Matching Summary

Partner closely with site leadership to deliver high-quality, compliant, and business-focused HR support in a fast-paced BPO environment.

Skills & Requirements

Must-have

  • Bulgarian labor law knowledge
  • Employee relations management
  • Performance management support
  • Talent review contribution
  • HR reporting and analysis
  • GDPR compliance

Nice-to-have

  • Proactive business-oriented mindset
  • Positive employee experience initiatives
  • Collaborative project work
  • Inclusive employee networks

Key Requirements

  • University degree in HR, Business Administration, Psychology, or related
  • Proven HRBP/HR Generalist experience in BPO/SSC/contact center
  • Strong knowledge of Bulgarian labor law
  • Fluent in Bulgarian and English

Work Rights

Not specified

Tailored Resume

Cover Letter