Front Of House Team Leader

MKTG Sports + Entertainment Australia

London, United Kingdom
Front of house management experience
Hospitality or concierge services
Leading and inspiring a team
The role has responsibility for the Front of House, hospitality, and client meeting room areas in our Head Office, managing a highly skilled & collaborative team

Job Summary

  • The role has responsibility for the Front of House, hospitality, and client meeting room areas in our Head Office, managing a highly skilled & collaborative team.
  • We are looking for an inspirational Team Leader to become a vital part of our Front of House & Workplace team, supporting and enhancing our employee and client experience.
  • As a senior ambassador for dentsu, our Team Leader is the face and voice of our business and will lead by example, demonstrating the highest levels of service.

Matching Summary

The role has responsibility for the Front of House, hospitality, and client meeting room areas in our Head Office, managing a highly skilled & collaborative team.

Skills & Requirements

Must-have

  • Front of House management experience
  • Hospitality or concierge services
  • Leading and inspiring a team
  • Strong customer service skills
  • Excellent communication and influencing skills
  • High attention to service needs

Nice-to-have

  • Positive can-do attitude
  • Willingness to help
  • Innovative approach to work
  • Proactive multitasking ability
  • Professional presentation

Key Requirements

  • Management background in front of house/reception/hospitality/concierge
  • Experience in marketing, creative, media or technology sectors
  • Experience leading and inspiring a team
  • Solid administrative skills
  • Strong IT skills (Outlook, MS Office, Engage)
  • First Aider/Fire Marshal (Desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter