Customer Service Officer- Fix Term 10 Months

Sedgwick Australia Pty Ltd

Wollongong, NSW, Australia
Not specified; + 0.5% above super guarantee ph
Hybrid
1-2 years customer service experience
Microsoft office applications competence
Monday to friday day shift availability
This role involves supporting customers as they lodge insurance claims with calm, compassionate, and professional service

Job Summary

  • This role involves supporting customers as they lodge insurance claims with calm, compassionate, and professional service.
  • The position offers a hybrid working model after three weeks of in-office training at the Wollongong metro office.
  • Sedgwick provides paid training, ongoing learning opportunities through Sedgwick Australia University, and access to Employee Resource Groups.

Matching Summary

This role involves supporting customers as they lodge insurance claims with calm, compassionate, and professional service.

Salary

Not specified; +0.5% above Superannuation Guarantee

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Microsoft Office applications competence
  • Monday to Friday day shift availability

Nice-to-have

  • Resilient and empathetic personality
  • Clear and confident communication skills
  • Ability to work in fast-paced environment

Key Requirements

  • Minimum 1-2 years customer service experience
  • Australian work authorization required at time of application
  • Competent with basic Microsoft Office applications

Work Rights

Australian work authorization required at time of application

Tailored Resume

Cover Letter