$20ph; + pyy differential for spynish language pro...
On-site
Inbound call handling
Customer account monitoring
Data capture and accuracy
Driveway Finance Corporation is seeking a Customer Service Call Center Representative to provide exceptional service and support to customers in Tigard, OR. The role involves handling inbound service calls, managing customer account details, and ensuring accurate data entry while promoting a positive customer experience
Job Summary
Handle inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
Monitor customer account details for non-payments, declined payments, delayed payments and other irregularities.
The company offers best in class industry benefits including competitive pay, medical, dental and vision plans, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 85
Driveway Finance Corporation is seeking a Customer Service Call Center Representative to provide exceptional service and support to customers in Tigard, OR. The role involves handling inbound service calls, managing customer account details, and ensuring accurate data entry while promoting a positive customer experience.
Salary
$20/hour; Additional pay differential for Spanish language proficiency; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Inbound call handling
Customer account monitoring
Data capture and accuracy
Professional customer service
MS Office proficiency
Nice-to-have
Spanish language proficiency
Sense of urgency
Adaptability and accountability
Team player with positive attitude
Key Requirements
Previous telephone customer service experience preferred