Customer Services Specialist I (6-month Fixed-term)
Integer
Venusa Juarez, Mexico
Customer requirements fulfillment
Routine order management
Standard quoting execution
The Customer Operations Specialist I supports customer service activities for internal and external customers, providing solutions to customer requirements
Job Summary
The Customer Operations Specialist I supports customer service activities for internal and external customers, providing solutions to customer requirements.
This role ensures advocacy for the customer and works closely with Operations, Planning, Engineering, Quality, Customer Success, and Sales to fulfill customer needs.
Responsibilities include executing standard and repeat quoting, managing orders for 'factory direct' customers, and coordinating internally for lead time communication and updates.
Matching Summary
The Customer Operations Specialist I supports customer service activities for internal and external customers, providing solutions to customer requirements.
Skills & Requirements
Must-have
Customer requirements fulfillment
Routine order management
Standard quoting execution
Cross-functional team collaboration
Exceptional communication skills
Nice-to-have
Customer success focus
Continuous improvement participation
Adaptable in dynamic environment
Resilient and responsive
Problem-solving abilities
Key Requirements
Bachelor's degree in business or related field
2+ years of experience in medical device or related field