Service Representative I

SBDINC

Salt Lake City, UT, United States
Base: competitive salary; bonus/equity: not specif...
Customer service and salesmanship skills
Experience in retail/service environment
Proficiency with microsoft office applications
As a DeWALT Customer Service Representative, you will handle customer orders, answer product questions, and resolve service problems to drive incremental sales

Job Summary

  • As a DeWALT Customer Service Representative, you will handle customer orders, answer product questions, and resolve service problems to drive incremental sales.
  • The company offers a competitive salary with a comprehensive benefits plan including medical, dental, life, vision, wellness programs, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
  • Stanley Black & Decker fosters a diverse and inclusive culture with opportunities for career growth, lifelong learning, and community involvement through volunteerism and sustainable business practices.

Matching Summary

As a DeWALT Customer Service Representative, you will handle customer orders, answer product questions, and resolve service problems to drive incremental sales.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, tuition reimbursement

Skills & Requirements

Must-have

  • Customer service and salesmanship skills
  • Experience in retail/service environment
  • Proficiency with Microsoft Office applications
  • Ability to work Monday through Friday full-time
  • Reading schematics for tool repairs

Nice-to-have

  • Bilingual proficiency preferred
  • High degree of integrity and accountability
  • Dependability and reliability
  • Ability to work with minimal supervision
  • Embracing innovation and continuous learning

Key Requirements

  • Experience in customer-facing retail/service role
  • Ability to read schematics for tool repairs
  • Full-time availability Monday through Friday
  • Bilingual proficiency preferred

Work Rights

Not specified

Tailored Resume

Cover Letter