Product Owner - Customer Success

Salesforce

Not specified
Salesforce implementations
Product owner role
Agile development methods
Salesforce is seeking a Software Product Owner for its Customer Success Domain, focusing on transforming customer contact lifecycles through strategic backlog management and technical execution. The role requires extensive experience with Salesforce implementations and Agile methodologies, emphasizing stakeholder alignment and compliance management

Job Summary

  • You will take the vision from Product Managers and business stakeholders and transform it into a granular, actionable backlog that empowers our engineering teams to build world-class solutions.
  • Manage the Security Lifecycle: Own the delivery of the tenant-scoped Contact lifecycle, covering everything from initial request and acceptance to active status and timeout handling.
  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

Match Score: 85

Salesforce is seeking a Software Product Owner for its Customer Success Domain, focusing on transforming customer contact lifecycles through strategic backlog management and technical execution. The role requires extensive experience with Salesforce implementations and Agile methodologies, emphasizing stakeholder alignment and compliance management.

Skills & Requirements

Must-have

  • Salesforce implementations
  • Product Owner role
  • Agile Development methods
  • traceable, organized backlog
  • user-centered design principles
  • manage high volume requests

Nice-to-have

  • system integration experience
  • customer success process integration
  • AI-driven workforce transformation
  • Trailblazer mindset
  • ambition meets action

Key Requirements

  • 3+ years Salesforce experience
  • Familiarity with security contact lifecycles
  • Deep understanding of Agile
  • Jobs to be Done framework experience
  • Exceptional attention to detail
  • Ability to work in ambiguous environment
  • Salesforce system implementations experience
  • Ability to juggle multiple projects
  • Project management concepts knowledge

Work Rights

Not specified

Tailored Resume

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