Technical Writer

Genworth

Richmond, Virginia, USA
Hybrid
Standard operating procedures (sops)
Process maps
Job aids
Genworth empowers families to navigate the aging journey with confidence, acting as compassionate, experienced allies with guidance, products, and services

Job Summary

  • Genworth empowers families to navigate the aging journey with confidence, acting as compassionate, experienced allies with guidance, products, and services.
  • As a Technical Writer, you will create or edit Standard Operating Procedures (SOPs), process maps, and job aids, translating complex information into clear, user-friendly content.
  • Genworth offers competitive compensation, comprehensive healthcare, multiple 401(k) options, generous paid time off, and various wellness and support services for its employees.

Matching Summary

Genworth empowers families to navigate the aging journey with confidence, acting as compassionate, experienced allies with guidance, products, and services.

Skills & Requirements

Must-have

  • Standard Operating Procedures (SOPs)
  • process maps
  • job aids
  • technical content
  • internal operational content
  • Microsoft Visio

Nice-to-have

  • compassionate allies
  • diversity and inclusion
  • customer service
  • stakeholder feedback
  • collaboration

Key Requirements

  • Bachelor’s degree or equivalent work experience
  • 2+ years of technical writing/editing experience
  • 1+ year experience in insurance/financial services
  • Working knowledge of MS tools
  • Proficiency in documenting business processes

Work Rights

Not specified

Tailored Resume

Cover Letter