People Service Specialist

Haleon

Not specified
Servicenow cases, live chat, and calls
Tier 1 hr case resolution
Ms office (excel, word, powerpoint, teams)
Haleon is seeking a People Service Specialist to serve as the first point of contact for employees, addressing Tier 1 HR inquiries with excellence and efficiency. The ideal candidate should have a background in customer service or HR, strong communication skills, and familiarity with HR policies and procedures

Job Summary

  • As a People Services Specialist, you will be the first point of contact for Haleon employees, delivering service excellence by resolving Tier 1 HR cases with accuracy and efficiency.
  • You’ll play a key role in ensuring smooth transitions for escalated issues and contributing to continuous improvement initiatives.
  • Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.

Matching Summary

Match Score: 75

Haleon is seeking a People Service Specialist to serve as the first point of contact for employees, addressing Tier 1 HR inquiries with excellence and efficiency. The ideal candidate should have a background in customer service or HR, strong communication skills, and familiarity with HR policies and procedures.

Skills & Requirements

Must-have

  • ServiceNow cases, live chat, and calls
  • Tier 1 HR case resolution
  • MS Office (Excel, Word, PowerPoint, Teams)
  • English B2 and Portuguese B2
  • Agile, performance-focused culture

Nice-to-have

  • Deep human understanding and trusted science
  • Continuous improvement initiatives
  • Unleashing full potential of our people

Key Requirements

  • 0-1 years of experience in customer service or HR
  • High School Diploma required; University degree or equivalent experience
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter