Housekeeping Guest Experience Agent

Four Seasons Hotels & Resorts

Kyoto, Japan
Check room status
Restock linens and amenities
Deliver guest requests
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Housekeeping Guest Experience Agent plays a crucial role in the Rooms Division, ensuring seamless service delivery across various guest needs.
  • Join a team recognized for its commitment to quality and genuine service, with opportunities for growth and development in a luxury hospitality environment.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Skills & Requirements

Must-have

  • Check room status
  • Restock linens and amenities
  • Deliver guest requests
  • Room decoration for special occasions
  • Collect trash and lost items
  • OSE maintenance
  • Guest laundry services

Nice-to-have

  • Passion for excellence
  • Genuine heart in service
  • Uphold the Golden Rule
  • Team player
  • Pride in work well done

Key Requirements

  • Proven leadership experience
  • Expertise in hospitality operations
  • Ability to work across disciplines

Work Rights

Not specified

Tailored Resume

Cover Letter