Byram Healthcare - Customer Service Representative

Accendra Health

Salt Lake City, UT, United States
Base: $20.00 usd hourly; bonus/equity: not specifi...
On-site
High-volume inbound call center
Educate patients on products and services
Process orders via fax and electronic platforms
Accendra Health is seeking a Customer Service Representative for their Byram Healthcare brand in Salt Lake City, UT. The role involves providing exceptional service by processing orders, addressing patient concerns, and utilizing product knowledge in a call center environment

Job Summary

  • The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center.
  • Accendra Health helps deliver care beyond traditional settings, making essential products and services more accessible through every stage of life.
  • Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages, supporting your health, finances, and overall wellness.

Matching Summary

Match Score: 80

Accendra Health is seeking a Customer Service Representative for their Byram Healthcare brand in Salt Lake City, UT. The role involves providing exceptional service by processing orders, addressing patient concerns, and utilizing product knowledge in a call center environment.

Salary

Base: $20.00 USD hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k), FSA, life insurance, disability, accident insurance, TAP, paid parental leave, domestic partner benefits, well-being programs

Skills & Requirements

Must-have

  • High-volume inbound call center
  • Educate patients on products and services
  • Process orders via fax and electronic platforms
  • Utilize tools and resources for order entry
  • Communicate effectively with patients and professionals

Nice-to-have

  • Meaningful work with impact
  • Personalized, long-term care

Key Requirements

  • High School Diploma or equivalent
  • 1-2 years of customer service experience
  • Call center experience preferred
  • Proficient with MS Office
  • Ability to learn brand products and therapies

Work Rights

Not specified

Tailored Resume

Cover Letter