Operations Management Consultant

Manulife Financial Inc

Boston, United States
Base: $61,875.00 - $103,125.00 usd; bonus/equity: ...
On-site
24-hour sla for inbox management
Crm data management assistance
Communication with internal and external partners
The Operations Management Consultant provides industry leading Distribution support through effective relationship management, proactively identifying needs and solutions for Distribution Partners

Job Summary

  • The Operations Management Consultant provides industry leading Distribution support through effective relationship management, proactively identifying needs and solutions for Distribution Partners.
  • Key responsibilities include managing inquiries, providing CRM data assistance, communicating with stakeholders, and supporting management on strategic projects.
  • Employees are empowered to learn and grow within a flexible, inclusive environment, with opportunities to shape the future of the business.

Matching Summary

The Operations Management Consultant provides industry leading Distribution support through effective relationship management, proactively identifying needs and solutions for Distribution Partners.

Salary

Base: $61,875.00 - $103,125.00 USD; Bonus/Equity: Incentive programs tied to performance; Benefits: Health, dental, vision, disability, life insurance, retirement plans, paid time off

Skills & Requirements

Must-have

  • 24-hour SLA for inbox management
  • CRM data management assistance
  • Communication with internal and external partners
  • Understanding of systems and data accuracy
  • Comfortable with technology and AI tools

Nice-to-have

  • Customer centricity and self-service ideas
  • Proactive identification of needs and solutions
  • Relationship-driven approach

Key Requirements

  • At least 2 years of experience supporting sales and distribution teams
  • Previous experience in financial services, distribution, or related industries
  • Life and Annuities experience preferred
  • Familiarity with CRM platforms (e.g., Salesforce) and Microsoft Office
  • Understanding of data and ability to provide analysis
  • Ability to work in a team environment and with projects
  • Strong communication and presentation skills
  • Dedication to customers and understanding their needs

Work Rights

Not specified

Tailored Resume

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