Lead Renewals & Customer Success Manager (german Speaking)

CULTURE AMP

London, United Kingdom
Not specified; competitive compensation pyckage me...
On-site
Native german speaker required
7+ years saas experience
Enterprise contract renewals
This role involves owning a book of Enterprise customers across the DACH region as their primary strategic advisor

Job Summary

  • This role involves owning a book of Enterprise customers across the DACH region as their primary strategic advisor.
  • The company offers an Employee Share Options Program, monthly life allowances, and intentional quarterly wellbeing pauses.
  • Candidates must demonstrate a proven track record of managing complex million-dollar-plus contract renewals and exceeding retention goals.

Matching Summary

This role involves owning a book of Enterprise customers across the DACH region as their primary strategic advisor.

Salary

Not specified; Competitive compensation package mentioned

Skills & Requirements

Must-have

  • Native German speaker required
  • 7+ years SaaS experience
  • Enterprise contract renewals
  • SaaS metrics proficiency
  • CRM platform proficiency

Nice-to-have

  • HR/People & Culture background
  • Mentorship and coaching skills
  • Strategic partnership building
  • Collaborative team approach
  • Diversity of thought

Key Requirements

  • 7+ years in Customer Success or Account Management
  • Native German language proficiency
  • Experience with Salesforce and Vitally platforms
  • Proven ability to manage enterprise renewals

Work Rights

Not specified

Tailored Resume

Cover Letter