Pc Desktop & Service Desk Technician 2/3 - Secret

Northrop Grumman

Melbourne, FL, United States
Base: $44,400.00 - $74,000.00; bonus/equity: discr...
Fully remote
Technical support for computers and networks
Microsoft windows desktop operating systems
Remote deployment methods
At Northrop Grumman, employees work on revolutionary systems that impact people's lives around the world and have the resources and support to do some of the best work of their careers

Job Summary

  • At Northrop Grumman, employees work on revolutionary systems that impact people's lives around the world and have the resources and support to do some of the best work of their careers.
  • This position requires providing technical support in a classified environment with responsibilities including installation, troubleshooting, and maintenance of PCs and networks while adhering to strict security regulations.
  • Northrop Grumman offers flexible work arrangements, exceptional benefits, a 9/80 work schedule, and a friendly team environment with opportunities for career growth and involvement in Employee Resource Groups.

Matching Summary

At Northrop Grumman, employees work on revolutionary systems that impact people's lives around the world and have the resources and support to do some of the best work of their careers.

Salary

Base: $44,400.00 - $74,000.00; Bonus/Equity: Discretionary bonus possible; Benefits: Health insurance, life and disability insurance, 401k matching, paid holidays and PTO

Skills & Requirements

Must-have

  • Technical support for computers and networks
  • Microsoft Windows Desktop Operating Systems
  • Remote deployment methods
  • Security clearance required
  • Troubleshooting and repair of PC hardware
  • Customer service and communication skills

Nice-to-have

  • Proficiency in remote administration
  • Experience with VMware VDI
  • Knowledge of Active Directory administration
  • Cross-platform operating system experience
  • ITIL and ITSM operations understanding
  • Energetic approach and patience with customers

Key Requirements

  • High School diploma or equivalent
  • Associate’s degree preferred
  • 2-4 years relevant experience depending on level
  • DOD 8140 security certification (e.g. Security+ CE or greater)
  • Current DOD Secret clearance with ability to obtain Top Secret
  • Ability to obtain and maintain access to Special Programs
  • Experience supporting large user populations in secure environments

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter