Service Advisor

Lithia Chrysler Dodge Jeep Ram of Great Falls

Great Falls, MT, US
Base pyy + commission: $4k - $6k pm; benefits: med...
Full time onsite
Initiate automotive services and repairs
Verify warranty and service contract coverage
Develop estimates for materials labor and supplies
Lithia Chrysler Dodge Jeep Ram of Great Falls is seeking a Service Advisor to facilitate automotive service and repairs by effectively communicating between customers and technicians. The ideal candidate will have prior experience in a service advisor role, possess basic mechanical understanding, and demonstrate strong customer service skills

Job Summary

  • The role serves as the primary communicator and liaison between the customer and technician to ensure service needs are understood by both parties.
  • Responsibilities include developing cost estimates, preparing repair orders, and administering manufacturer warranties for qualifying vehicle repairs.
  • The position offers competitive pay ranging from $4K to $6k per month along with comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

Match Score: 85

Lithia Chrysler Dodge Jeep Ram of Great Falls is seeking a Service Advisor to facilitate automotive service and repairs by effectively communicating between customers and technicians. The ideal candidate will have prior experience in a service advisor role, possess basic mechanical understanding, and demonstrate strong customer service skills.

Salary

Base Pay and Commission: $4K - $6k per month; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan; Vehicle Purchase Discounts

Skills & Requirements

Must-have

  • Initiate automotive services and repairs
  • Verify warranty and service contract coverage
  • Develop estimates for materials labor and supplies
  • Write repair orders and obtain approval signatures
  • Communicate vehicle inspection needs to customers

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician a plus
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and valid driver license

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Valid driver license in state of residence required
  • Acceptable driving record required
  • Veterans encouraged to apply

Work Rights

Not specified

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