Crown World Inc is seeking a Technical Advisor I to provide administrative support and customer service within a dental context. The ideal candidate should possess technical knowledge, strong communication skills, and experience in customer service or the dental field
Job Summary
Coordinates and performs a range of department support activities, serving as a liaison between divisions/departments.
Provides administrative support, including answering calls, checking ship dates, offering product information, and updating account details.
Assists customers in problem-solving and advises doctors on the best product for specific cases, ensuring customer retention and satisfaction.
Matching Summary
Match Score: 75
Crown World Inc is seeking a Technical Advisor I to provide administrative support and customer service within a dental context. The ideal candidate should possess technical knowledge, strong communication skills, and experience in customer service or the dental field.
Salary
$23.00/hr; Not specified; Not specified
Skills & Requirements
Must-have
Answering inbound telephone calls
Updating new account information
Inputting call notes in CRM
Communicating with customers and technicians
Problem solving for customers
Nice-to-have
Maintaining professional relationships
Seeking advice from manager
Executing stated goals and objectives
Key Requirements
Minimum two (2) years of ACD experience
Minimum five (5) years of customer service experience