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Kyndryl is seeking a Sr. Lead ServiceNow ITAM Admin to oversee and enhance the ServiceNow IT asset management processes, ensuring compliance and accuracy throughout the asset lifecycle. The ideal candidate should possess extensive experience with ServiceNow and a strong understanding of IT asset lifecycle management, with a focus on collaboration across multiple teams.
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Job Summary
The role involves administering and enhancing ServiceNow ITAM modules to optimize the IT asset lifecycle from procurement to retirement.
Candidates will collaborate with cross-functional teams including Procurement, IT Operations, Security, Finance, and Compliance to ensure data accuracy and regulatory adherence.
Kyndryl offers a flexible, supportive environment prioritizing employee well-being, continuous learning opportunities, and a culture of empathy and shared success.
Matching Summary
Match Score: 75
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Kyndryl is seeking a Sr. Lead ServiceNow ITAM Admin to oversee and enhance the ServiceNow IT asset management processes, ensuring compliance and accuracy throughout the asset lifecycle. The ideal candidate should possess extensive experience with ServiceNow and a strong understanding of IT asset lifecycle management, with a focus on collaboration across multiple teams.
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Skills & Requirements
Must-have
7+ years ServiceNow administration experience
5+ years ServiceNow ITAM expertise
Strong CMDB architecture and data model knowledge
ServiceNow scripting with Business Rules and Flow Designer
Experience with REST and SOAP integrations
IT asset lifecycle management and ITIL processes
Nice-to-have
Bachelor's or Master's degree in Computer Science
ServiceNow ITAM Certification (HAM or SAM)
Knowledge of SaaS license management and cloud assets
Experience with ERP integrations like SAP or Oracle