Lead Hostess (catalina Restaurant)

Seafireresortandspa

Indigo Grand Cayman
On-site
Opentable reservation management
High-volume reservations
Guest inquiries and requests
The Catalina Lead Hostess is responsible for managing and coordinating reservations using OpenTable and other booking platforms, ensuring accuracy and optimal table allocation

Job Summary

  • The Catalina Lead Hostess is responsible for managing and coordinating reservations using OpenTable and other booking platforms, ensuring accuracy and optimal table allocation.
  • This role involves acting as the primary point of contact for guest inquiries, special requests, and reservation changes, while maintaining clear communication with restaurant leadership and culinary teams.
  • The position requires supporting front-of-house operations by greeting and seating guests, ensuring a seamless and welcoming experience, and utilizing Opera and Avero systems for guest data management.

Matching Summary

The Catalina Lead Hostess is responsible for managing and coordinating reservations using OpenTable and other booking platforms, ensuring accuracy and optimal table allocation.

Skills & Requirements

Must-have

  • OpenTable reservation management
  • high-volume reservations
  • guest inquiries and requests
  • communication with leadership
  • front-of-house operations
  • Canva and InDesign proficiency

Nice-to-have

  • guest-first mindset
  • solution-driven approach
  • composure in high-pressure situations
  • personalized service enhancement

Key Requirements

  • Proven experience in high-volume hospitality
  • Familiarity with Opera and Avero systems
  • Exceptional attention to detail
  • Ability to multitask under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter