Cdo customer Care Specialist Irecruit engage 2026

Concentrix

Cagayan de Oro, Philippines
Not specified
Strong customer service orientation
Ability to work in fast-paced environment
Effective written and verbal communication
Concentrix is seeking a CDO Customer Care Specialist to provide customer support via calls and online communication in Cagayan de Oro, Philippines. The ideal candidate should possess strong customer service skills, basic computer knowledge, and the ability to handle a fast-paced work environment

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service delivered meets contractual Key Performance Indicators (KPIs) and clarifying customer requirements to provide resolution.
  • Candidates must be able to rotate shifts as needed and maintain a pleasant and professional tone in all customer contact situations.

Matching Summary

Match Score: 75

Concentrix is seeking a CDO Customer Care Specialist to provide customer support via calls and online communication in Cagayan de Oro, Philippines. The ideal candidate should possess strong customer service skills, basic computer knowledge, and the ability to handle a fast-paced work environment.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to work in fast-paced environment
  • Effective written and verbal communication

Nice-to-have

  • Demonstrate empathy with customers
  • Skilled in multi-tasking
  • Flexible and adapt to changes quickly

Key Requirements

  • High school diploma
  • Three to six months of relevant experience preferred
  • Strong computer navigation skills

Work Rights

Not specified

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